Terms & Conditions

Last updated: September 27, 2025

1. AGREEMENT TO TERMS

These Terms of Use constitute a legally binding agreement between you (“you”) and Ahash One OÜ, Sepapaja tn 6, 15551 Tallinn, Harju maakond, Estonia (“Company”, “we”, “us”, or “our”), concerning your access to and use of:

  • the website https://xerxes.re,

  • our mobile applications (iOS and Android),

  • our online coaching, counseling, and guided meditation services,

  • our retreats and in-person events,

and all related services (collectively, the “Services”).

By using the Services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, do not use the Services.

We may update these Terms at any time. Updated versions will be posted with a new “Last updated” date. Your continued use of the Services constitutes acceptance.


2. NATURE OF SERVICES

Our Services include coaching, counseling, guided meditations, retreats, and personal development content. They are designed for educational, wellness, and self-growth purposes.

They are not medical, psychological, or therapeutic treatment.


3. DISCLAIMER OF MEDICAL, PSYCHOLOGICAL, AND RELIGIOUS ADVICE

  • We do not diagnose, treat, or cure any medical or mental health condition.

  • Services are not a substitute for medical or psychological treatment. Always consult a licensed healthcare provider before beginning any new practice.

  • We make no religious claims and do not provide religious instruction. Services are intended for general personal development only.


4. NO GUARANTEES

We do not guarantee specific results or outcomes from coaching, counseling, retreats, meditations, or any part of the Services. Individual results depend on personal effort and circumstances.


5. INTELLECTUAL PROPERTY

All content in the Services (including websites, apps, designs, audio, video, and written content) is owned or licensed by us and protected by intellectual property laws. You may use it only for personal, non-commercial purposes. No commercial use, copying, or redistribution is allowed without our written consent.


6. USER REPRESENTATIONS

By using the Services, you confirm that:

  1. You are at least 13 years old. Minors require parental permission and supervision.

  2. All information you provide is accurate and current.

  3. You will not use the Services for illegal purposes.

  4. You will not attempt to harm, disrupt, or misuse the Services.

  5. You are responsible for securing your account and password.


7. PAYMENTS

We accept:

  • Visa

  • Mastercard

  • PayPal

  • Stripe

Payments are processed in Euros. You authorize us to charge your chosen payment method. Prices may change.


8. REFUND POLICY

  • Digital services (coaching, counseling, meditations, app subscriptions):

    EU consumers have a statutory 14-day right of withdrawal for digital services, unless waived when the service begins immediately. Once a digital session or subscription begins, the right of withdrawal is considered waived.

  • Subscriptions: You may cancel at any time, but fees already paid for the current period are non-refundable.

  • Retreats and events: Refund and cancellation terms are specified separately for each retreat and event. Deposits are typically non-refundable.

  • Force majeure: In case of events beyond our control (e.g., natural disasters, pandemics, political instability), refunds may be limited.


9. USER CONDUCT

You agree not to:

  • upload malware or harmful content,

  • impersonate others,

  • harass or abuse other users or staff,

  • infringe intellectual property rights,

  • reverse engineer or misuse our apps,

  • use automated bots or scrapers,

  • use the Services to compete with us or for unauthorized commercial purposes.

We may suspend or terminate accounts for violations.


10. USER CONTENT

If you post or submit content (e.g., reviews, testimonials, contributions), you grant us a worldwide, royalty-free license to use and distribute that content for our Services. You remain the owner of your content. We may remove content at our discretion.


11. RETREATS AND EVENTS

By registering for retreats or in-person events, you confirm that:

  • You are in suitable physical and mental health.

  • You are responsible for your own travel, health, and cancellation insurance.

  • Participation is voluntary and at your own risk.

  • We are not liable for accidents, illness, theft, or property loss.


12. DIGITAL SERVICES AND SUBSCRIPTIONS

Our apps and online services may include subscriptions. Subscriptions renew automatically unless cancelled before renewal. You may cancel at any time via your account or by contacting us.


13. PRIVACY

Please review our Privacy Policy:

https://xerxes.re/privacy

By using our Services, you consent to our data practices as described there.


14. COPYRIGHT NOTICE AND TAKEDOWN

We respect intellectual property rights.

  • EU/Global: If you believe content infringes your copyright, contact us at [email protected] with proof of ownership and details.

  • U.S. (DMCA): If you are a U.S. rights holder, you may also submit a DMCA-compliant notice. We will respond per U.S. copyright law.


15. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages (lost profits, data, or opportunities).

  • Our total liability will not exceed the lesser of:

    • the amount you paid to us in the 6 months before the claim, or

    • €300.

Nothing excludes liability where prohibited by law (e.g., fraud or gross negligence).


16. INDEMNIFICATION

You agree to indemnify and hold harmless Ahash One OÜ, its officers, employees, and partners against claims, damages, or expenses arising from your use of the Services or your breach of these Terms.


17. GOVERNING LAW AND JURISDICTION

  • These Terms are governed by Estonian law.

  • EU consumers retain their mandatory protections under local law.

  • Disputes are subject to the jurisdiction of the courts of Tallinn, Estonia.

Additional notes for specific regions:

  • United States & Canada: You agree to mandatory arbitration (see Section 18).

  • UAE: We make no guarantee that our Services are compliant with local regulations. You are solely responsible for compliance and for obtaining any necessary approvals, permits, or clearances.

  • Singapore & Hong Kong: We make no guarantee that our Services are compliant with local regulations. You are solely responsible for compliance and for obtaining any necessary approvals, permits, or clearances.


18. DISPUTE RESOLUTION (MANDATORY ARBITRATION)

Before formal proceedings, both parties must attempt informal negotiations for at least 30 days after written notice.

All disputes, controversies, or claims arising out of or relating to these Terms shall be resolved by mandatory binding arbitration under the Rules of the European Court of Arbitration, seated in Tallinn, Estonia, conducted in English, applying Estonian law.

Class actions and representative claims are excluded to the fullest extent permitted by law.


19. TERMINATION

We may suspend or terminate your access for breach of these Terms or unlawful activity. After termination, you may not create a new account without our consent.


20. MISCELLANEOUS

These Terms and our Privacy Policy form the entire agreement. If any provision is invalid, the remainder stays effective. Our failure to enforce any provision is not a waiver.

No joint venture, employment, or agency relationship is created by these Terms.


21. CONTACT

Ahash One OÜ

Sepapaja tn 6

15551 Tallinn, Harju maakond

Estonia

Phone: +43 699 13570707

Email: [email protected]

Website: https://xerxes.re